Frequently Asked Questions
Find answers fast. Use the search or explore topics below.
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How do I access my courses?
Sign in and open the Courses section. Your enrolled courses appear with progress indicators.
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Do you offer refunds?
Refunds may be available within a specified time window. Contact [email protected] with your order details.
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Do courses include certificates?
Yes, selected courses provide completion certificates once you meet the requirements.
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How can I get support?
Email [email protected] or call +1 555 214 9034. We usually respond within 1–2 business days.
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I forgot my password. What should I do?
Use “Forgot password” on the sign-in page to receive a secure reset link via email.
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What payment methods do you accept?
We accept major cards and select digital wallets. The checkout shows available options for your region.
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Can I study offline?
You can save lessons for offline review on supported devices. Progress syncs when you reconnect.
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Are courses self-paced?
Most courses are self-paced. Some include scheduled live sessions announced in advance.
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How do I cancel a subscription?
Go to Billing in your account and select “Manage subscription” to cancel anytime.
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Which courses are eligible for certificates?
Course pages clearly indicate certification. Look for the “Certificate available” badge.